Tuesday, June 8, 2010

Way to Go, Tim...!

We have always been blessed with great people at The Lodge and at our Front Desk, who welcome you to not only our inn, but act as a Concierge for all of the Mount Washington Valley and our entire state. In fact, all of our Employees have gone through a special 2-day certification training to become “Granite State Ambassadors”. That’s one of the reasons we can be of such help in planning your itineraries and your upcoming visit to New Hampshire. The other reason is that we also live here and love to do all of these wonderful things, too … and have first hand knowledge and recommendations to share. (We’ll also occasionally steer you away from something or some place that might not give you the experience you are looking for).

Anyway, many of you might remember our former staff member Tim Corrigan, from a few years back. Time hails from Rhode Island, but spent all his ‘growing up’ summer- and winter- vacations hiking the peaks of the White Mountains. He knows the area and the various trails like the back of his hand. We were very sorry to see Tim leave us when family matters called him back to his home state. However, Tim is back in the area, now working at the Appalachian Mountain Club’s Pinkham Notch Visitor’s Center, and promising to come back to work with us at The Lodge when his schedule allows. It was not surprising to us that the AMC recognized what a natural resource they have in Tim, and to their credit and good judgement, they announced Tim as Pinkham’s Employee of the Month! In just under two months, Tim has gained the upper hand on all aspects of his large job description. He extends himself regularly to support emergency rescue efforts, re-connects disconnected parties, logs lost gear for sorrowful owners, provides alternative trip itineraries, shares his personal expertise of the Whites, stocks lonely merchandise racks, collects meal tickets, hosts visitors, provides interpretive programs, entertains guests, closes lodging sales, and helps reduce our carbon footprint. BUT, But, but! As we know from his working with us at The Lodge, it's what goes way beyond his obligations that makes Tim stand out. He supports guests and fellow employees like family. Welcoming new visitors, orienting new staff, driving crew to towns both near and far, improving the Admin experience, and taking on the role of Admin RA, all attest to his concern for our community. His praise as a host was summed up in a recent Comment Card that the AMC received: "My daughter Lisa and I had our 1st trip to AMC & Tuckerman Ravine. We didn't know what to expect. Tim helped us out with lots of good info. Just outstanding..." Not surprising, knowing the kind of person that Tim is. We offer him our heartiest congratulations. Stop in at the AMC on your next visit to Pinkham Notch (just 10 minutes from The Lodge) and ask for Tim! He’ll be glad to see some familiar faces and offer his expertise and guidance if you are attempting a climb up Tuckerman Ravine or the surrounding trails. (and P.S. Ask him when he’s planning to come back to The Lodge?!)

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